Thursday, July 31, 2008

Is Henri Bendel Owned By Young Mr. Grace?


I considered writing a long rant in which I'd question the genius business minds behind Henri Bendel, and their decision to keep their online presence to an absolute minimum. Yes, there's a web site, but you can only buy the store brand signature items. If you desire a striped makeup bag you're in luck. If you want to buy Secretion Magnifique, not so much.

But then, why bother?

Here's the link, see for yourself how one of the top department stores in NYC (and the US) operates its web business in 2008:
http://www.henribendel.com/shop

Yes, there is a concierge service, which I'm guessing means you can order by phone, but the website doesn't even list what exactly you can buy there.

Are you being served?

Original store image from Henri Bendel site. Botched photoshopping: Mine. Harold Bennett as Young Mr. Grace from somewhere on the net.

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